For more info see:Ordering, payment, cancellation
New Look details
New Look Customer services
PO Box 782
0844 499 6690Outside UK:
00 800 0926 0926
UK landline calls will be charged at 5p per minute. Calls from mobiles will cost more and may vary.
Our customer service team is available to help Monday to Saturday, 8am to 8pm and Sunday, 10am to 6pm GMT (UK times) and longer during peak periods.
For Store Card queries in the UK call 0844 856 5981 available Monday to Friday, 8:30am to 9pm, Saturday, 8:30am to 8:30pm and Sunday, 10am to 1pm GMT.