For more info see:Ordering, payment, cancellation
New Look details
New Look Customer services
PO Box 782
0344 499 6690 Outside UK:
00 800 0926 0926
Calls are charged at a basic rate. Please refer to your service provider for call charges.
Our customer service team is available to help Monday to Saturday, 8am to 8pm and Sunday, 10am to 6pm GMT (UK times) and longer during peak periods.
For Store Card queries in the UK call 0844 856 5981 available Monday to Friday, 8:30am to 9pm, Saturday, 8:30am to 8:30pm and Sunday, 10am to 1pm GMT.