Yes. 

Free next day delivery is available when you have more than £100 worth of full price items in your bag. You can have both sale and full price items in your bag but the full price items must total more than £100.

Yes. Free Standard Click and Collect from a New Look store is available when you spend over £19.99. If you have more than £45 worth of full price items in your bag, you can also get free Next Day Click and Collect where available. You can have both sale and full price items in your bag but the full price items must total more than £45.

 The FASTEST way to get a refund or exchange for your item is to return it to a New Look Store (UK) within 28 days of purchase.

If you change your mind and decide to return any items, you can do so within the following time limits:

For store returns, your refund will be processed immediately.

For online returns please allow up to 10 working days from the date you send your parcel back to us.