Yes, we have changed our delivery notes, but you can still return your items for free if you are in the UK. Free returns information.

Free next day delivery is available when you have more than £100 worth of full price items in your bag. You can have both sale and full price items in your bag but the full price items must total more than £100.

Yes. Free Standard Click and Collect from a New Look store is available when you spend over £19.99. If you have more than £45 worth of full price items in your bag, you can also get free Next Day Click and Collect where available. You can have both sale and full price items in your bag but the full price items must total more than £45.

Yes. Standard delivery and Collect+ will take 3-5 working days and Channel Islands will take 4-6 working days during sale.

Click here to see your delivery and collection options during sale.