United Kingdom - £ - English
Hello and welcome to our Contact Us page.
If you’ve not been able to find your answer on our Help Pages, our friendly Customer Service team are on hand 7 days a week to help. Ways to contact us and opening times are outlined below.
Discount codes are only available on full priced items so can’t be used on sale or reduced products. The code must be entered exactly as it was given to you, without any spaces.
Contact Us Online
These services are available 8 am-11 pm Mon-Sat, 8 am-10 pm Sun (UK times) and longer during peak periods.
Within the UK
0344 499 6690
Our UK Customer Service team are here to help Monday to Saturday: 8am to 8pm and Sunday: 10am to 6pm GMT. Calls are charged at a basic rate. Please refer to your service provider for all charges.
0371 781 3051
Our Store Card customer service team are here to help
Monday to Friday: 8:30am - 9pm
Saturday: 8:30am - 8:30pm
Sunday: 10am - 1pm GMT
New Look Customer Services
New Look Retailers Ltd
If you’re happy for us to phone you to sort this out, please include your phone number
We aim to reply to you within 48hrs
You can also email us at firstname.lastname@example.org