For Express Delivery you can leave delivery instructions on the checkout page. You can say things like ‘leave it in the shed’ or ‘leave it with my neighbour at number 12’. If there’s nobody in, the courier will leave you a card with instructions on how to get your parcel re-delivered.
You can have your parcel delivered to any address.
To change your delivery address, enter the new address before you complete checkout
To make things easy, you can store several different delivery addresses in My Account. Just make sure you select the right one when you’re checking out.
You can’t change your delivery address once an order has been made. That’s why we advise you to regularly make sure that all your address details are up-to-date.
If you change your delivery address in My Account after you’ve made an order, your new address won’t apply until your next order.
Most of these are available for free if you purchase our Delivery pass (excluding UK Mail Evening deliveries)
All available delivery dates will be visible to you at the checkout page.
For BFPO Deliveries, please select UK as your Delivery Country and manually enter the address.
A Delivery Pass allows you unlimited delivery on standard, next day (including DPD Precise) and click and collect orders. Delivery Pass cannot be used on UK Mail Evening Next Day or Same Day deliveries.