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Competition T&Cs

  • Offers, Promotions and Vouchers

Some offers are exclusively available online and not available in store.

    • Storecard 20% off

      Terms and conditions:

      1. Between the 19th and the 23rd April 2017 New Look store card holders will receive 20% off all full priced items (excluding concessions and ‘WTF’ lines).

      2. To claim this discount simply show your email with the discount barcode attached or use the unique code when prompted to online.

      3. The discount can be used in New Look stores and online at www.newlook.com.

      4. The discount cannot be used towards payment of any outstanding balance on a New Look store card and cannot be used to purchase New Look gift vouchers or New Look gift cards.

      5. This discount cannot be used in conjunction with any other discount, offer or promotion.

      6. No cash or any other alternative will be given and this discount can only be redeemed once.

      7. The return value of the item(s) purchased using this discount shall be the applicable return value under New Look’s return policy less the percentage discount obtained.

      8. Your statutory rights as a consumer are not affected.

      9. This offer may be amended or withdrawn at any time at New Look’s discretion.

      Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ. Registered Number: 1618428

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    • 25% off Promo with Grazia

      Terms and conditions:

      1. This offer entitles you to a saving of 25% off full-priced items when spent in a single transaction.

      2. This offer is valid in any participating New Look store within the UK & ROI between 18th – 24th April 2017.

      3. This offer can be redeemed online between 18th – 24th April 2017 by entering your online code at the checkout at newlook.com.

      4. Offer excludes concessions.

      5. This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards, E-top up vouchers (where applicable) or used towards payment of any outstanding balance on a New Look Store Card.

      6. No cash or any other alternative will be given and this discount can only be redeemed once.

      7. This offer cannot be used in conjunction with any other discount.

      8. The return value of the items purchased using this voucher shall be the applicable return value under New Look’s return policy less the discount obtained.

      9. Copied, damaged or expired vouchers will not be accepted.

      10. Your statutory rights as a consumer are not affected.

      11. By submitting your details via GraziaDaily.co.uk/NewLook to receive your online code, you consent to your personal data being processed by New Look (‘us’, ’our’) in accordance with the Data Protection Act 1998 and as follows:
        (i) Your data will be processed in line with our Privacy Policy available to view at NewLook.com here .
        (ii) By submitting this form you consent to us contacting you by electronic means (email or SMS) with information about goods and services which we feel may be of interest to you. If you do not want us to use your personal data to contact you by electronic means for marketing purposes, you can opt-out at any time by clicking the unsubscribe link in each marketing email we send you or by contacting us.
        (iii) If you have opted-in to marketing materials from Hearst Magazines UK, you consent to us disclosing your personal data to Bauer Media so that they can provide you with information about their goods or services and about their Iconic Brands ( https://www.bauermedia.co.uk/brands) including Grazia magazine. Your personal data will be handled by Bauer Media in accordance with their privacy policy ( http://www.bauerdatapromise.co.uk).

      Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset DT3 5HJ. Registered number 1618428.

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    • Newsletter Prize Draw

      Terms and conditions:

      1. This free prize draw is open to all UK residents aged 16 or over, excluding employees and their immediate families of New Look Retailers Ltd, its affiliated companies, their agents or other persons professionally connected with the draw.

      2. In addition to clause 1 above, eligibility to be entered into the prize draw is only available to those customers who have not previously made a purchase online on www.newlook.com.

      3. To be entered into the prize draw, you must subscribe to our newsletter, which you can find on our New Look website: www.newlook.com, between 00:01 BST on 12/04/2017 and 23:59 BST on 31/05/2017 (Closing Date).

      4. All subscriptions will receive an email confirming registration to the New Look newsletter. Should you unsubscribe from our newsletter prior to the Closing Date, you will be removed from the prize draw.

      5. No purchase is necessary.

      6. Third party registrations will not be accepted. Automatically generated subscriptions and subscriptions via agents or third parties are invalid and will not be counted.

      7. All correctly completed and eligible subscriptions will be entered into the prize draw which will be made on the 01/06/ 2017.

      8. All correctly completed entries will receive an email confirming registration to the New Look newsletter. Please accept this automated confirmation as your entry to the prize draw.

      9. The first entry drawn at random will be the winner. The winner will be contacted by email by 07/06/2017. The Promoter's decision is final and no correspondence will be entered into. If the winner has not responded within 30 days, we reserve the right to reallocate the prize to the next randomly drawn entry or to forfeit the prize.

      10. The winner will receive twelve New Look Gift Cards each to the value of £100.

      11. All Gift Cards will be issued at the same time. Gift Cards can be redeemed in any New Look UK store or online at newlook.com. There are no alternatives offered for this prize. We reserve the right to substitute prizes of equal or greater value at any time.

      12. To the fullest extent permitted by applicable law, we assume no responsibility nor liability for (i) any lost or delayed subscriptions; (ii) the loss, late receipt, interception or damage to any prize notification or other communication; or (iii) the accuracy or otherwise of the prize description (other than those warranties or conditions implied by statute which cannot be excluded) in respect of the prize.

      13. We reserve the right to cancel or amend the terms of the prize draw or these rules at any time without prior notice in the event of circumstances outside of our control. Any changes will be posted on the terms and conditions section of our site (www.newlook.com) , or you can obtain a copy by sending a stamped addressed envelope to: Competition Rules, "Monthly Email Registration Ts&Cs" New Look Retailers Ltd, 45 Mortimer Street, London, W1W 8HJ,UK.

      14. The first name and country of residence of the winner is available for 30 days after the Closing Date and may be obtained by sending a stamped address envelope to 'Monthly Email Newsletter Winners' New Look Retailers Ltd, 45 Mortimer Street, London, W1W 8HJ, United Kingdom.

      15. By subscribing for our Newsletter and entering the prize draw, each entrant agrees to be bound by these terms and conditions.

      16. The use of personal data (as defined in the Data Protection Act 1998) received by the Promoter in the course of this free prize draw is subject to the Promoter's privacy policy found at newlook.com. By entering this prize draw, all entrants consent to the use of their personal data by the Promoter for the purposes of the administration of this prize draw and any other purposes to which the entrant has consented.

      17. This free prize draw will be governed by English law.

      Promoter: New Look Retailers Limited of New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ.

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    • Everyone's a Winner

      Terms and conditions:

      1. The ‘Everyone's a Winner’ promotion (“the Promotion”) and the associated scratch cards containing the offers (“Scratch Cards”) are subject to these terms and conditions.

      2. To obtain a Scratch Card make a purchase online at www.newlook.com or at any UK New Look store from 00.01am BST on 30th March 2017 to 11.59pm BST 13th April 2017 (“the Relevant Period”).

      3. There are 1,805,000 physical Scratch Cards available in-store during the Relevant Period. Scratch Cards are subject to availability on a first come first served basis, one Scratch Card per customer per purchase (in-store and online) during the Relevant Period.

      4. The Scratch Cards will reveal one of the three following offers:
        (i) a £5 New Look discount voucher off your next transaction of £30 or more during the Redemption Period (as defined below),
        (ii) a New Look discount voucher of 20% off your next transaction during the Redemption Period (offers (i) and (ii) collectively “the Discount Vouchers”) and
        (iii) a free New Look beauty or grooming product, with a recommended retail price of up to £3.99, when you spend £20 or more in a single transaction in-store during the Redemption Period (“GWP”).

      5. The Discount Vouchers can be redeemed online and in any New Look store in the UK during the Redemption Period. The GWPs can be redeemed only at participating stores (“Gift Stores”) during the Redemption Period. Details of these stores can be found in-store, or here for Women's and here for Men's. Discount Vouchers and GWPs may only be redeemed in a single transactions during the period 00:01am BST on 14th April 2017 and 11.59pm BST on 17th April 2017 against purchases of full price items (excluding concessions and selected lines) only (the “Redemption Period”).

      6. Subject to availability, GWPs can be any New Look branded product with a recommended retail price of up to £3.99.

      7. The Promotion is open to UK residents, except employees of the Promoter, their families, agents or anyone else professionally connected with the Promotion.

      8. These terms and conditions constitute the entire agreement between the customer and Promoter and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings, whether written or oral relating to the Promotion.

      9. The Promoter reserves the right, at its sole discretion, to cancel, terminate, modify, vary or suspend the Promotion in whole or in part at any time. Such a suspension or variation will be notified on our Terms and Conditions page.

      10. The Scratch Cards are non-transferable and cannot be used in conjunction with this or any other promotion, offer or discount run by the Promoter.

      11. There is no cash or other alternative offers to those stated. Neither the GWPs nor Discount Vouchers may be substituted for other benefits, items or additions. GWPs may not be returned for a cash refund or exchanged once claimed.

      12. Customers agree to abide by each and all of these terms and conditions. The Promoter reserves the right, with or without cause, to exclude customers and withhold Gifts or the benefit of Discount Vouchers for violating any of these terms and conditions.

      13. If you have any questions about the Promotion please go our Terms and Conditions page.

      Promoter: New Look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. Registered Number 01618428.

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    • U Magazine 20% Off Full Price Womenswear

      Terms and conditions:

      1. Get 20% off full-price womenswear items (excluding concessions) at www.newlook.com / www.newlook.com/row between 2nd May – 5th June 2017. Simply provide your email address where prompted and we will email you a discount code that you can enter at the checkout

      2. The discount code can only be used once and cannot be redeemed in store.

      3. The discount cannot be used in conjunction with any other offer, promotion or discount.

      4. Excludes gift cards and any outstanding balance on a New Look Store Card.

      5. No cash alternative.

      6. Returned items will be refunded under New Look’s return policy less the discount obtained.

      7. The entry instructions form part of these Ts&Cs.

      8. Your statutory rights as a consumer are not affected.

      9. New Look and U Magazine will use your details to keep you informed of relevant offers and other marketing communication (which you can unsubscribe to at any time).

      10. Your details may be processed by third parties on New Look's behalf outside the European Economic Area.

      11. For full details of our Privacy policies please visit www.newlook.com / www.newlook.com/row

      12. By providing your details you consent to us contacting you.

      13. If you have already signed up to either New Look’s or U Magazine’s newsletters you can still enter this promotion.

      Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ. Registered number 01618428.

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    • Pistache Canvas Competition

      Terms and conditions:

      1. To celebrate the opening of our New Look Men Birmingham Bullring store one half of street art collective ‘Pistache’ will be painting a bespoke canvas live in our store window on Saturday 25th March 2017 from 10 am to 6pm (the “Artwork”). This promotion is to win the Artwork. There will be one lucky winner.

      2. To enter this promotion take a photograph of the canvas at any stage of its development throughout the day. Once you are happy with your photograph upload it to Instagram, tagging @NEWLOOK_MEN and ‘@Pistacheartists’ and using #BIRMINGHAMBULLRING in the caption (remember to set your profile to public so that we can see your photograph). You must follow ‘@Pistacheartists’ on Instagram before uploading your photograph. There is no entry fee and no purchase is necessary to enter.

      3. This promotion is open to UK residents aged 16 or over.

      4. This promotion will open on Saturday 25th March 2017 and will close at midnight on Monday 27th March 2017.

      5. Unfortunately this promotion is not open to employees or agencies of the New Look group, their families or anyone professionally connected to this promotion.

      6. Please enter this promotion yourself and not on behalf of anyone else. Joint submissions are not permitted.

      7. Only one entry per person will be deemed to be a valid entry.

      8. By entering this promotion you confirm that you are eligible to do so and that you are eligible to claim the Artwork if successful.

      9. You must not submit any offensive, indecent or otherwise inappropriate photographs or other content in the post. New Look reserves the right to reject your entry if we believe that it contravenes these terms and conditions.

      10. It is your responsibility to ensure that your photograph entry does not infringe the intellectual property rights or other rights of any third party or any laws. You warrant that your photograph entry is your own work and that you own the intellectual property rights in it.

      11. The winner will be selected on Tuesday 28th March 2017 by a member of New Look staff. The member of staff will choose the winner based on the creativity of the image.

      12. The winner will be contacted on the 28th March 2017 via private message on the Instagram account that they used to enter. The winner must respond within 14 days of being contacted confirming the address they would like the Artwork delivered to. The winner shall make themselves available on the delivery date. Should the Artwork be returned to New Look undelivered or should the winner not respond within this time frame then the winner will forfeit all rights to the Artwork and New Look may select another winner based on the same criteria set out above.

      13. No duplicate Artwork will be issued to replace the Artwork should it be lost or stolen after it has been delivered to you.

      14. New Look reserves the right to provide a substitute prize of similar value should the need arise.

      15. If there is any reason to believe that there has been a breach of these terms and conditions then New Look may, at is sole discretion, reserve the right to exclude you from participating in the promotion.

      16. No additional costs and expenses incurred in connection with the promotion and the Artwork will be paid by New Look.

      17. This promotion can be amended or withdrawn at any time at New Look’s discretion.

      18. New Look’s decision in respect of all matters to do with this promotion will be final.

      19. To the fullest extent permitted by applicable law, New Look assumes no liability for any claim, loss or damage arising (whether directly or indirectly). New Look accepts no responsibility for any failed or lost entries.

      20. By entering this promotion all entrants will be deemed to have accepted, and agreed to be bound by, these terms and conditions. All entry instructions form part of these terms and conditions.

      21. By entering this promotion the winner gives consent for their name, contact number and address to be passed to a third party provider for fulfilment of the prize, where necessary. Any personal data provided will be processed in accordance with the UK Data Protection Act 1998. For full details of our privacy policy please visit www.newlook.com. By entering this promotion you expressly consent to these terms and conditions.

      22. You hereby grant New Look all necessary rights, permissions and licences (including licence of any intellectual property rights) to freely use and otherwise deal with your image, name, Instagram account name and the photograph, including the right to publish the photograph on New Look’s social media pages and also on New Look’s external and internal facing web pages.

      23. This promotion is in no way sponsored, endorsed or administered by, or in association with Instagram.

      24. The first name and home County of the winner will be available for 30 days after the end of the promotion. To request this information simply email competitions@newlook.com with details of your request. By entering this promotion you accept that your name and home County may be provided to members of the public on request if you are successful.

      25. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.

      Promoter: New Look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. Registered Number 01618428.

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    • Guess the Celebrity Competition

      Terms and conditions:

      1. This competition is open to all UK residents, except for employees of the New Look Group, their families, agencies or any other company directly connected with the administration of this competition.

      2. The entry instructions form part of these Ts&Cs and completion of the entry means acceptance of these Ts&Cs. No purchase necessary.

      3. This competition runs every month, commencing from 4 February 2016.

      4. The prize is one £100 New Look Gift Card, which can be used in-store (UK only) or online (at www.newlook.com). New Look will pick one winner each month that the competition is running. The Gift Cards are subject to its own terms and conditions.

      5. Winning entries will be randomly selected at the end of each month, and the winner notified within 7 days. The winner will be contacted via email. If the winner does not reply with their postal address within 14 days then New Look reserves the right to award the prize to another entrant. Our decision is final and no correspondence will be entered into.

      6. Only one entry per person for each prize draw is permitted.

      7. Entries are only valid if the entry is completed correctly in accordance with these Ts&Cs.

      8. To the fullest extent permitted by applicable law, we assume no liability for any claim, loss or damage arising (whether directly or indirectly). We accept no responsibility for any failed, lost or delayed entries.

      9. The prize must be taken as stated and there will be no alternatives.

      10. First names and county of residence of each winner will be available for 30 days after the end of the campaign period and may be obtained by sending a stamped address envelope to 'Guess the Celeb Competition’, CRM Team, New Look Retailers Ltd, 45 Mortimer Street, London, W1W 8HJ, United Kingdom.

      11. This competition may be amended or withdrawn at any time at our discretion.

      12. By entering the competition, the winner gives consent for their name, contact number and address to be passed to a third party provider for fulfilment of the prize, where necessary. Save for the exception above, New Look will not pass any personal data to any third party unless required to do so by law or an appropriate regulatory authority. Any personal data provided will be processed in accordance with the UK Data Protection Act 1998. For full details of our Privacy policy please visit www.newlook.com. By providing your details you expressly consent to these terms.

      13. These Ts&Cs shall be governed by English law.

      Promoter: New Look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. Registered Number 01618428 (“New Look”)

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