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Promotions and Discounts

  • Promotions and Discounts

    • How do I use a Promotional Code

      It’s super easy to use a promotional code. When you are ready to checkout, click on your shopping bag and enter your promo code into the box marked ‘Enter a Promo Code or Student ID’. You can find this box just underneath the list of items in your bag.

      Once you have entered the code, click ‘apply’ and continue to checkout.

      Please Remember: Most of our codes are unique and will only work once. Make sure you only apply the code to your shopping bag when you are ready to checkout otherwise it might expire before you get a chance to use it. Codes cannot be used to purchase gift vouchers. Only one code can be used per order.

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    • Student Discount

      We do offer a student discount at 10% off and every so often we bump it up to 20% off as a little treat.

      To claim your discount in store, simply flash your valid student card at the till when you are paying.

      To claim your discount online, you can either:

        1. Enter your 16 digit NUS card number in the Promo box

        2. Register via your My account page

        3. Register with Unidays

      Terms and Conditions

        1. Student discount entitles a student cardholder to a saving of 10% (or 20 % during specific promotional periods) on a single transaction off full price and/or promotional items only. Includes Limited Edition and Concession items. This excludes permanently reduced items. Student discount is valid in all New Look stores in UK and ROI and online at newlook.com.

        2. Student discount cannot be used to purchase New Look Gift Vouchers, New Look Gift Cards or New Look eGift cards. Cannot be used towards payment of any outstanding balance on a New Look Store card. Cannot be used in conjunction with any press, magazine, discount (including New Look staff discount card) or any other promotion (including New Look Store Card). Customers can receive student discount online.

        3. A current valid student card must be shown at time of purchase in store. To qualify for the online student discount, a valid student card number must be stored against the user's account prior to checkout. The number will expire at the end of the academic year (31 August) and must be re-saved.

        4. A valid student card is a card that clearly identifies the holder as being a student of further or higher education aged 16+. If the card has a photo it must match the customer and if there is a date it must not have expired. Valid Student ID includes but is not restricted to 'NUS Extra', cards issued by 'Student Discounts' (including the Nat West student 16-25 Railcard) and ID from any individual further or higher educational institutions (including the Young Scots card as long as the card holder is aged 16+).

        5. New Look reserve the right to refuse any ID that they deem invalid or fraudulent - photocopied, defaced or expired student cards will not be accepted.

        6. Student discount may be withdrawn at any time at New Look's discretion.

        7. The return value of the item(s) purchased using this discount shall be the applicable return value under New Look's return policy less the percentage discount obtained.

        8. Your statutory rights as a consumer are not affected.

        9. Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ.

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    • Blue Light Card Discount

      In order to claim an Emergency Services Discount you will need to first register for a Blue Light Card via their website www.bluelightcard.co.uk.

      To claim our 10% Blue Light Card discount in store you only need to flash your valid Blue Light card at the till point when you are ready to pay.

      To claim your 10% Blue Light discount online you will need to:

        1. Log into your account at www.bluelightcard.co.uk.

        2. Navigate to the New Look Discount section and generate a Promotional Code

        3. Enter this promotional code into the box marked ‘Enter a Promo Code or Student ID’ and click apply

        4. Checkout and pay for your new goodies

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    • Defence Force Discount

      In order to claim a Defence Force Discount you will need to first register with the Defence Discount Service via their website www.defencediscountservice.co.uk in order to receive a membership card.

      To claim your 10% Defence Discount in store you only need to flash your valid Defence Discount Service membership card at the till point when you are ready to pay.

      To claim your 10% Defence Force Discount online you will need to:

        1. Log into your account at www.defencediscountservice.co.uk or access your account with the Defence Discount Service mobile app

        2. Navigate to the New Look Discount section and generate a Promotional Code

        3. Enter this promotional code into the box marked ‘Enter a Promo Code or Student ID’ and click apply/

        4. Checkout and pay for your new goodies

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    • Percentage (or money) off discounts (e.g. 20% off)

      The discount entitles you to a saving of the amount & currency/percentage stated in the promotion, for the dates specified. Unless stated otherwise, the discount is available on purchases of full price items only (offer excludes permanently reduced/sale items and concession items), and when spent in a single transaction.

      The discount is valid in any participating New Look store and online (where applicable), for the dates specified in the promotion.

      The discount cannot be used in conjunction with any press, magazine, discount (including student discount and New Look staff discount card), or any other promotion (including other New Look promotions).

      The discount cannot be used to purchase New Look Gift Vouchers, Gift Cards or eGift Cards, E-top up vouchers or used towards payment of any outstanding balance on a New Look Store Card.

      No cash or any other alternative will be given.

      Any physical discount vouchers must be handed to a member of staff at time of purchase. Photocopied, damaged, defaced or expired vouchers will not be accepted.

      The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.

      This offer may be amended or withdrawn at any time at the Promoter's discretion.

      Your statutory rights as a consumer are not affected.

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    • Money off when you spend a certain amount (e.g. £5 off £25 spend)

      The offer entitles you to a saving of the amount & currency stated in the promotion when you spend (at least) the minimum amount required on qualifying items in a single transaction at New Look, during the dates specified.

      Unless stated otherwise, the offer is available on purchases of full price and promotional items only (offer excludes permanently reduced/sale items and brand/concession items).

      The discount is valid in any participating New Look store and online (where applicable), for the dates specified in the promotion/on the voucher.

      The discount cannot be used in conjunction with any press, magazine, discount (including student discount and New Look staff discount card), or any other promotion (including other New Look promotions).

      The discount cannot be used to purchase New Look Gift Vouchers, Gift Cards or eGift Cards, E-top up vouchers or used towards payment of any outstanding balance on a New Look Store Card.

      No cash or any other alternative will be given and the discount can only be redeemed once.

      Any physical discount vouchers must be handed to a member of staff at time of purchase. Photocopied, damaged, defaced or expired vouchers will not be accepted.

      The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.

      This offer may be amended or withdrawn at any time at the Promoter's discretion.

      Your statutory rights as a consumer are not affected.

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    • BOGOF (or buy 2 and get the 3rd free/at a reduced price)

      The offer entitles you to buy one get one free, or get the (lowest priced) item stated in the promotion for free/the reduced price when you buy (at least) the minimum number of qualifying items in a single transaction at New Look, during the dates specified. Unless stated otherwise, the discount is available on purchases of full price and promotional items only (offer excludes permanently reduced/sale items and brand/concession items).

      The offer is valid in any participating New Look store and online (where applicable), for the dates specified in the promotion.

      The offer cannot be used in conjunction with any press, magazine, discount (including student discount and New Look staff discount card), or any other promotion (including other New Look promotions).

      The offer cannot be used to purchase New Look Gift Vouchers, Gift Cards or eGift Cards, E-top up vouchers or used towards payment of any outstanding balance on a New Look Store Card.

      No cash or any other alternative will be given.

      Full and partial refunds can be obtained under this promotion by returning the qualifying items, together with the free item and your proof of purchase. We cannot process refunds without these. The free item cannot be refunded for money or credit, and can only be exchanged if faulty. Exchange must be for another similar item of equal value or less.

      This offer may be amended or withdrawn at any time at the Promoter's discretion.

      Your statutory rights as a consumer are not affected.

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    • Spend over a certain amount and receive qualifying item free

      This offer entitles you to a free qualifying item (subject to availability) when you spend over and above the specified amount in a single transaction at New Look. Qualifying items includes all full priced and promotional items (including Idol, Giles, Limited Edition) but excludes all permanently reduced items, mens and concessions. Qualifying spend excludes the original price of the item.

      This offer is valid in participating New Look stores within the UK and ROI for the dates specified in the promotion.

      This offer can be claimed online.

      The following will not count as qualifying items under this promotion: purchases of New Look Gift Vouchers or Gift Cards and payments towards any outstanding balance on a New Look Store Card.

      No cash or any other alternative will be given.

      This offer cannot be used in conjunction with any press, magazine, discount (including student discount and New Look staff discount card), or any other promotion (including other New Look promotions).

      This offer may be amended or withdrawn at any time at the Promoter's discretion.

      Full and partial refunds can be obtained under this promotion by returning the qualifying items, together with the free item and your receipt. We cannot process refunds without these. Your statutory rights as a consumer are not affected.

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    • Multi-buy Promotions (e.g. buy three £5 t-shirts for £12)

      Multi-buy promotions apply to those items specifically listed, which are subject to change and availability. Prices exclude postage and packing. If you do not purchase enough items to qualify for the discount; the items will be charged at their normal price (for example, if the multi-buy promotion is 'buy 3 x £5 t-shirts for £12' and you purchase 2 t-shirts you will be charged £10). Unless stated otherwise, the return value of the item(s) purchased under this promotion shall be the applicable return value under New Look's return policy less the percentage discount obtained. Proof of purchase is required. Your statutory rights as a consumer are not affected. Registered number 1618428.

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