Skip to content Skip to navigation


This Week's Top Questions


Contact Us Online

You can also contact us via our online chat, Facebook or Twitter.

Facebook and Twitter are available 24/7 and we aim to respond within 1 hour.



Call Us

Within the UK

To contact us for free, message us now on Facebook or Twitter
or use our Online Chat 
0344 499 6690
Our UK Customer Service team are here to help Monday to
Saturday: 8am to 8pm and Sunday: 10am to 6pm GMT. 
Calls are charged at a basic rate.
Please refer to your service provider for all charges. 
Store Card
0371 781 3051
Our Store Card customer service team are here to help 
Monday to Friday: 8:30am - 9pm, Saturday, 8:30am - 8:30pm ,
Sunday: 10am - 1pm GMT 
By Post 
New Look Customer Services
New Look Retailers Ltd
Mercery Road

Email Us

Check out the contact us table above for the best and quickest way to contact us.