Delivery & Returns
- Free when you spend £50 or more on full-price or promo items (sale items not included).
- Delivery dates confirmed at checkout via Evri.
- Order before 8pm for delivery within 2 working days by Evri.
- Currently not available in Northern Ireland.
- Order before 9pm for delivery within 1 working day by Evri.
- We’ll show your exact delivery date before you pay.
- All delivery options shown here.
- Not sure why you don’t qualify for free delivery? Find out here.
- Collection from a New Look store is FREE.
- Full details of our collection options & extra safety measures here.
- Free when you spend £50 or more on full-price or promo items (sale items not included).
- Delivered in 3-5 working days.
- T&Cs and exclusions apply - find out more here.
- Order before 9pm, Monday - Friday for delivery within 1 working day.
- Orders placed between 8pm Friday and 8pm on Sunday will be delivered the next working day.
- T&Cs and exclusions apply - find out more here.
- Return for FREE to any New Look store
- Return with EVRi Parcel Shop – £2.95
- Return with InPost – £2.95
- You have 28 days to return items, with the exception of sale items, which have a 14-day return window.
- Full returns policy here.