Delivery & Returns
Standard - £2.99
- Free when you spend £50+ on full-price or promo items. Sale items excluded.
- Delivery date confirmed at checkout.
- Order before 8pm for delivery within 2 working days.
- Currently unavailable in Northern Ireland.
- Monday - Saturday - order before 9pm for delivery the next working day.
- Sunday - order by 7:30pm Saturday.
- Exact delivery date confirmed before payment.
- All delivery options shown here.
- Need help or can't get free delivery? Find out here.
New Look Stores
Standard - Free
- Ready to collect within 3-5 working days.
- You have 10 days to collect your parcel.
Express - £3.99
- Order before 5pm for collection within 2 working days.
- Available for delivery on Tuesday - Saturday.
- You have 10 days to collect tour parcel.
Standard - £2.99
- FREE when you spend £50+ on full-price or promotional items. Sale items excluded.
- Ready within 3-5 working days.
- T&Cs and exclusions apply.
Next Day - £5.99
- Order before 9pm Monday - Friday for delivery within 1 working day.
- Order placed between 8pm Friday and 8pm Sunday will be delivered the next working day.
Any unwanted gifts purchased between the 26th October 2026 and 6th December 2026 can be returned until 3rd January 2027. Please note, our standard 14-day return policy still applies to sale items.
Not sure how to return your item(s)? Find out here
Not sure how to return your item(s)? Find out here
- New Look store - FREE
- EVRi Parcel Shop – £2.95
- InPost – £2.95
- Full returns policy here.