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Returns
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Free UK Returns*
- The FASTEST way to get a refund or exchange for your item is to return it to a New Look Store (UK) within 28 days of purchase (sale items within 14 days).
- FREEPOST via Royal Mail within 28 days (Sale items within 14 days).
- FREEPOST via UK Collect+ within 28 days (Sale items within 14 days).
- FREEPOST via UK Doddle within 28 days (Sale items within 14 days).

Please note that we have updated our Returns Policy, and some of the styles in our Brands We Love range can no longer be returned to stores. To find out more, read here

FULL REFUND POLICY

*Exclusions apply - Please see our full refund policy for more info