Skip to content Skip to navigation

Competition T&Cs

Some offers are exclusively available online and not available in store.


Terms and Conditions
1. This prize draw is for the chance for one individual to win two pairs of the New Look footwear featured in the New Look ‘#TwinToWin competition post. The competition post will appear on the New Look Instagram page (@NewLook).
2. This prize draw is open to all UK residents aged 16 or over.
3. This prize draw is not open to employees or agencies of the New Look group, their families or anyone professionally connected with this prize draw.
4. To be entered into this prize draw all you have to do is tag a friend in the comments of the New Look ‘#TwinningIsWinning competition posts on our Instagram between 00:00 GMT on Tuesday September 18th 2018 and 12:00 GMT Sunday 23rd September 2018 (“Closing Date”).
5. Whilst you may comment as many times as you wish, entrants can only win once.
6. Entrants must enter this prize draw themselves and not on the behalf of anyone else. Joint submissions are not permitted.
7. The winners will be selected at random from all those Twitter accounts that retweet the relevant competition posts during the prize draw period referred to in paragraph 4 above. Winners shall be announced on Monday 24th September 2018 via Instagram.
8. The winners will also be notified by direct message to their Instagram accounts requesting their full name and postal address. Winners will be asked to follow @NewLook in order to be contacted by direct message if they do not already do so.
9. If a winner does not reply within 14 days with their full name and postal address then Promoter reserves the right to select another winner at random.
10. By entering this prize draw all entrants will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions form part of these terms and conditions.
11. If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
12. The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
13. The Promoter accepts no responsibility for any failed or lost entries.
14. There is no cash alternative to the prize and it is non-transferable and non-refundable.
15. The Promoter reserves the right to provide a substitute prize of an equivalent value should the need arise. 
16. The Promoter’s decision in respect of all matters to do with the prize draw will be final. 
17. To obtain details of the winners please email, stating the name of the prize draw in the subject heading, up to 4 weeks after the Closing Date.
18. Any personal data relating to entrants will be used solely for the purposes of administering the prize draw and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering the prize draw, the winner gives consent for their name, contact number and address to be passed to a third party provider for fulfilment of the prize, where necessary. Any personal data provided will be processed in accordance with the UK Data Protection Act 1998. For full details of our Privacy Policy please visit By providing your details you expressly consent to these terms and conditions.
19. Use of Instagram is subject to Instagram’s terms of use, which can be viewed at
20. This prize draw is in no way sponsored, endorsed or administered by, or in association with Instagram. The information you provide will only be used for the prize draw by the Promoter and not by Instagram.
21. This prize draw may be amended or withdrawn at any time at Promoter‘s discretion.
22. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
Promoter: New look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.  Company Registered Number 01618428.