We’re always looking for ways we can lower our impact on the planet and our closed-loop system is a big part of that.
This means that our carriers, online mailers and hangers are made from our own recycled plastic, which helps reduce our impact on the environment.
We're also championing recycled fabrics across all departments and have teamed up with three recycling partners to promote better care and disposal of items, so they can be recycled, reused and re-loved.
We champion recycling at all levels, whether that’s in our local high street stores or at our warehouse. And when it comes to plastic, we recycle around 300 tonnes of the stuff each year. At our recycling hub, plastic is melted down to make the carrier bags you’ll find in store and the packaging your online orders arrive in.
Our carrier bags are designed to be bags for life, so you can continue to reuse them. When they come to the end of their useable life, bring them back to us in store and we’ll replace them with a new one and recycle your old bag free of charge.
We choose to use plastic packaging for many reasons: it’s stronger and easier to reuse than paper and as it’s thin and light, we can fit more of it into our delivery vans which in turn reduces our impact on the environment.
Even better, we’re continuing to reduce the amount of packaging we use year on year.
Our packaging PLEDGES.
It doesn’t just stop at our plastic bags either. Even our ‘new’ hangers are made from 98% recycled materials thanks to our closed-loop system.
Staff in our local high street stores box up excess hangers and send them off to our warehouse. Here, they’re sorted by quality – some are sent straight back out to be reused in deliveries, while others that are broken or have seen better days are recycled and made into ‘new’ ones.
Our closed-loop system helps reduce waste, too. We’re proud of our current 97% diversion from landfill rate, but are always striving for more.
We’re working closely with our waste-management providers to achieve our ambition of zero waste to landfill, so watch this space.
We’ve teamed up with three recycling partners, so when your clothes are reaching the end of their lifespan, they can still be recycled, reused or re-loved.
Believe it or not, 20% of the carbon footprint of an item happens after we've sold it. So, we're doing our part for the planet by helping you care for your clothes, sort through your wardrobe and give items a second life.
Our product PLEDGES.
